At GVTC, we're always looking for ways to make choosing the right internet service easier for our customers. That's why we're excited to introduce the GVTC Broadband Facts Label, a new way to provide all the information you need about our internet plans. This transparency makes it much simpler to compare internet plans and choose the one that best fits your needs, whether you're streaming your favorite shows, running a business, or keeping your smart home connected. Inspired by the nutrition labels you see on food, this easy-to-read format gives you a clear picture of what to expect from your internet service to make the best choice for your home.
Here’s what the new Broadband Facts Label means for you.
1. Clear Straightforward Information
With the introduction of the FCC’s 2024 broadband transparency rules, every internet provider, including GVTC, is required to present their services in a consistent format. These labels make it easy to see details like:
- Typical upload and download speeds
- Any additional fees
- Promotional prices
- Latency, or the delay you might experience when using the internet
2. Transparency at Every Step
At GVTC, honesty and integrity are core values, and this new labeling system supports that commitment. We want you to know exactly what you’re signing up for, with no hidden fees or surprises. The Broadband Facts Label helps you clearly see the costs and benefits of each plan so you can make informed decisions with confidence.
3. Easy Access to Your Plan Information
We’ve made sure accessing your Broadband Facts Label is as simple as possible. Here’s how you can find it:
- Online: When you enter your address on our SmartHub platform to check available internet plans, the label for each plan will be available right there. You can also visit the Broadband Facts Label page in our
Support section.
- In Office: You can scan a QR code while visiting our office or request a tablet to view the labels.
- Over the Phone: If you’re talking with one of our representatives, they can direct you to view the label online or email you a link. If you don’t have internet access, we’ll happily send you a printed copy or read the label over the phone.
4. The Right Plan for Your Needs
Our Broadband Facts Labels cover all standalone residential and business internet plans currently available to new customers. Whether you're a business owner needing reliable internet or a family looking for fast speeds for streaming and gaming, these labels allow you to compare your options quickly and easily. And because we update our labels regularly, you’ll always see the most up-to-date information about our services.
Why GVTC's Internet Outshines Competitors
GVTC isn’t just another internet provider—we’re focused on giving you the best experience possible. Here’s why our internet service stands out from the competition:
- Faster Speeds: With GVTC’s fiber-to-the-home network, we offer blazing-fast upload and download speeds that many competitors simply can’t match. This means less buffering, smoother video calls, and a better gaming experience.
- Reliability: Our advanced fiber-optic network is designed for maximum performance, keeping you connected when it matters most. Whether it's work or play, you can rely on GVTC’s consistent service.
- Local Support: Unlike large, national providers, GVTC is deeply rooted in your community. Our customer service team understands your needs and provides fast, personalized support whenever you need it.
- Value for Money: With GVTC, you’re not just getting fast and reliable internet—you’re getting it at a competitive price, with clear pricing and no hidden fees. Our broadband labels make it easy to see exactly what you’re paying for.
When you choose GVTC, you’re choosing a provider that’s committed to transparency, high-quality service, and customer satisfaction. We work hard to stay a step ahead of competitors, ensuring you get the best internet experience possible. Visit our Broadband Facts Label page today and get the information you need to make the right choice for your internet needs.
